This is a translation of the original German document and for convenience purposes only.
This is a translation of the original German document and for convenience purposes only.
Cancellation
Right of Withdrawal
If the buyer is consumer i.S.d. § 13 BGB (any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed) the following applies:
Cancellation
Withdrawal
You have the right to withdraw from this contract within Fourteen days without giving any reason. The cancellation period is Fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must contact us IDEALDERM GmbH
IDEALDERM GmbH
Mrs. Faiza Lemoine
Albstr. 2
D-73432 Aalen
Tel: +49 (0) 7367 92494 10
Fax: +49 (0) 7367 92494 12
E-Mail: terms-en@idealderm.com
by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.
Consequences of the cancellation
If you revoke this contract, we have to repay all payments that we have received from you, minus the delivery costs incurred, immediately and at the latest within Fourteen days from the day on which we received notification of your revocation of this contract. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.
We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than Fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of Fourteen days.
After revocation, the costs of returning the goods are to be borne by the buyer.
Given the fragility of the products, the customer must ensure that the shipment is properly carried out. The products must be packaged carefully and protected from impact. Plain envelopes such as bubble envelopes must be replaced with solid cardboard, if possible doubled, to avoid damaging fragile products during transit.
In the event of damage or loss of the contents of the package (e.g. a product offered according to the value of the order), IDEALDERM has the right to request a refund of the amount of the products and/or the products sent free of charge.
Exclusion of the right of withdrawal
The right of withdrawal does not apply to the following contracts:
Contracts for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.
Contracts for the supply of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
Model withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)
At
IDEALDERM GmbH
Mrs. Faiza Lemoine
Albstr. 2
D-73432 Aalen
Tel: +49 (0) 7367 92494 10
Fax: +49 (0) 7367 92494 12
E-Mail: terms-en@idealderm.com
I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________
_______________________________________________
Ordered on ___________________ (*) / received on _______________________ (*)
Name of the consumer (s) ______________________________________
Address of the consumer (s)
____________________________________
____________________________________
____________________________________
_______________ _______________________________________________________
Date Signature of the consumer (s) (only when notified on paper)
(*) Please cross off what is not applicable.
You agree that the translation is provided for convenience only and that the German language version will govern your use of the Site and your purchase of products.