DHL Preferred Delivery – flexible, convenient and free
Receive your DHL parcel flexibly – at a Packstation, Post Office or with a neighbour

With DHL’s free delivery options, you can decide how and where you would like to receive your parcel.

Whether at a DHL Packstation, at a DHL Post Office or with a neighbour – you choose the delivery option that suits you best and stay flexible when receiving your parcel.

Your benefits

• Free to use
• Flexible collection at a DHL Packstation of your choice
• Convenient collection at a DHL Post Office near you
• Delivery to a neighbour possible
• Lower risk of missing a delivery
• More flexibility when receiving your parcel

	DHL Parcel – Packstation Flexible collection – at the DHL Packstation you selected. Available 24/7; you only need your personal DHL Postnummer.
	DHL Parcel – Post Office Flexible collection – at a DHL Post Office of your choice. Please check the opening hours of the selected Post Office and collect your parcel promptly to avoid a return shipment and possible additional costs.
	DHL Parcel – Delivery to a neighbour Convenient delivery – to a neighbour of your choice. Please make sure that the selected neighbour has agreed to accept the parcel and will be available at the time of delivery.

After adding your products to the shopping cart and clicking “CHECKOUT”, select your Packstation in step 1 of the checkout process:

Disable “Delivery address is the same as billing address”
→ “Create a new delivery address”
→ “Delivery to a DHL Packstation” → Search Packstation → enter your personal DHL Postnummer.
or
→ “Delivery to a DHL Post Office” → Search Post Office
or
→ “Delivery to a neighbour” → enter your neighbour’s address.