return until January 31, 2020

Extended return period: Orders received from 01.12.2019 until 31.12.2019 can be exchanged until the end of January 2020!

  • The extended return period applies to all products purchased from now until December 31, 2019
  • They can be returned until January 31, 2020 at our folowing return address:
    IDEALDERM Logistic, Albstr. 2 D-73432 Aalen
  • All returned goods are to meet the following requirements: 
    1) products must be unused, unopened in the original packing and in re- saleable condition,
    2) products must arrive undamaged,
    3) products must be shipped prepaid and insured at full invoice value
  • Furthermore, the extended return period only applies to cosmetic products purchased by privat users through IDEALDERM Shop. A product value credit will be sent within one to two weeks by email.

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