This is a translation of the original German document and for convenience purposes only.

Terms for returning products

Right of Withdrawal

If the buyer is a consumer as defined in 13 BGB (any natural person who enters into a transaction for purposes that can be attributed primarily neither commercial nor independent professional activity) the following applies:

Cancellation

Withdrawal

You have to withdraw from this contract within fourteen days without giving any reasons.The withdrawal period is fourteen days from the day have taken to you, or a representative of your third party, other than the carrier and the goods in possession or has.
To exercise your right, you have to
IDEALDERM GmbH
Ms Faiza Lemoine
Albstr. 2,
D-73432 Aalen
Tel:+49 7367 92494 10
Fax:+49 7367 92494 12
E-mail: terms-en@idealderm.com

Inform (one of sent by mail letter, for example, fax or e-mail) by means of a clear statement about your decision to withdraw from this contract.You can do so using the attached model withdrawal form, however, is not mandatory.it made to safeguard the withdrawal period is sufficient that you send your communication concerning the exercise of the right of withdrawal before the withdrawal deadline.

Effects of withdrawal
If you withdraw from this contract, we have put all the payments that we have received from you, including delivery costs (except for the additional costs arising from the fact that you are a type of delivery other than the offered by us have chosen cheapest Shipping), immediately and repay at the latest within fourteen days from the date on which the notification was received about your cancellation of this contract with us.For this repayment, we use the same method of payment that you used in the original transaction, unless you expressly agreed otherwise;in any case you will be charged fees because of this repayment.
We can withhold reimbursement until we have received the goods back, or until you have demonstrated that you have sent back the goods, whichever is the earlier.You have to return the goods immediately and in any event not later than fourteen days from the date on which they notify us of any cancellation of this contract to us or to pass.The deadline is met if you send the goods before the period of fourteen days.

They bear the direct cost of returning the goods.

You only need to pay for any diminished value of the goods if the value loss is due to a necessary to ascertain the nature, characteristics and functioning of the goods handling.

Exclusion of right of withdrawal

The right does not apply to the following contracts:

  • Contracts for the supply of sealed goods which are not suitable for reasons of health or hygiene to return if their seal was removed after delivery.
  • Contracts to supply audio or video recordings or computer software in a sealed package, if the seal has been removed after the delivery.

You agree that the translation is provided for convenience only and that the German language version will govern your use of the Site and your purchase of products.

This is a translation of the original German document and for convenience purposes only.

Cancellation

Right of Withdrawal

If the buyer is consumer i.S.d. 13 BGB (any natural person who concludes a legal transaction for purposes that are predominantly neither their commercial nor their independent professional activity can be attributed) the following applies:

Cancellation

Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The cancellation period is fourteen days from the date on which you or a third party named by you, who is not the carrier, has taken possession of the goods.
To exercise your right of withdrawal, you must contact us IDEALDERM GmbH

IDEALDERM GmbH
Mrs. Faiza Lemoine
Albstr. 2
D-73432 Aalen
Tel: +49 (0) 7367 92494 10
Fax: +49 (0) 7367 92494 12
E-Mail: terms-en@idealderm.com

by means of a clear statement (such as a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the attached model withdrawal form, which is not required. In order to maintain the cancellation period, it is sufficient for you to send the notification of the exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of the cancellation

If you withdraw from this Agreement, we have selected all payments we have received from you, including delivery charges (except for the additional costs arising from choosing a different delivery method than the most favorable standard delivery we offer have to repay immediately and at the latest within fourteen days from the date on which the notification of your revocation of this contract has reached us. For this repayment, we will use the same means of payment as you used in the original transaction, unless expressly agreed otherwise with you; In no case will you be charged for this repayment fees.

We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier. You must return the goods to us immediately and in any event not later than fourteen days from the date on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen days.

You bear the immediate costs of returning the goods.

You only have to pay for a possible loss in value of the goods, if this loss of value is due to a handling that is not necessary for the examination of the nature, characteristics and functioning of the goods.

Exclusion of the right of withdrawal

The right of withdrawal does not apply to the following contracts:

Contracts for the delivery of sealed goods which are not suitable for return for reasons of health or hygiene if their seal has been removed after delivery.
Contracts for the supply of sound or video recordings or computer software in a sealed package, when the seal has been removed after delivery.
Model withdrawal form
(If you want to cancel the contract, please fill in this form and send it back.)
At
IDEALDERM GmbH
Mrs. Faiza Lemoine
Albstr. 2
D-73432 Aalen
Tel: +49 (0) 7367 92494 10
Fax: +49 (0) 7367 92494 12
E-Mail: terms-en@idealderm.com


I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*)
_______________________________________________
_______________________________________________

Ordered on ___________________ (*) ​​/ received on _______________________ (*)

Name of the consumer (s) ______________________________________

Address of the consumer (s)
____________________________________
____________________________________
____________________________________

_______________ _______________________________________________________
Date Signature of the consumer (s) (only when notified on paper)

(*) Please cross off what is not applicable.

You agree that the translation is provided for convenience only and that the German language version will govern your use of the Site and your purchase of products.